Support
Need help with PantryForge, The Arcane Library, or Sentinel Arc? We're here to help.
Contact
Response Time
24–48 hours
Troubleshooting
Magic link not working
Ensure you're opening the link on the same device where you requested it. Magic links expire after 1 hour for security.
Can't sign in
Check your email for the magic link. If you don't see it, check your spam folder or request a new link.
App not syncing
Verify your internet connection and ensure you're signed in. Try closing and reopening the app.
Missing features
Make sure you're running the latest version of the app. Some features may be rolling out gradually.
Policies
Support is available for all Horizon Arc Digital apps.
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